At WA Sweeping & Scrubbing, we understand just how important it is for our clients to know who they will be working with even before committing to a partnership. We wish to encourage all our clients to trust us and one way to do so is by ensuring that we provide you with all the information you may need to know about us.
In this post, we will do our best to answer ten of the most frequently asked questions about who we are and what we do as an industrial cleaning company.
What makes WA Sweeping & Scrubbing one of the Best?
WA Sweeping & Scrubbing is more than just another name in the local industrial cleaning sphere. We have built a strong reputation based on the quality of services we deliver, which has always set us apart from other run-of-the-mill companies in the sector.
We have nearly three decades of experience and our cleaning crew have even more years in combined experience. We invest in only state-of-the-art equipment and ensure that our crew is well trained in the use of this equipment.
We can never run short of selling points, but ultimately, our unwavering dedication and commitment to 100% customer satisfaction is what sets us apart. We are motivated to meet and exceed all our clients’ needs and will do everything that can be done to guarantee customer satisfaction. Our track record speaks for itself.
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Are you licensed?
This is definitely one of the questions that we get. Yes, WA Sweeping & Scrubbing is licensed to operate as an industrial cleaning company. This has always given all our clients the confidence that we meet all the requirements set by the licensing authorities. Not only are we licensed, but we are also hold several professional accreditations.
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Do you sub-contract?
At WA Sweeping & Scrubbing, we use our own in-house team for all our industrial cleaning jobs. We also have our own fleet of sweepers and other equipment. We have the people and the equipment to complete jobs of every scale, big or small and therefore do not sub-contract to other cleaning companies.
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Do you cover my area?
WA Sweeping & Scrubbing has a wide reach, with service locations in Perth, Broome, Kalgoorlie, Albany, Esperance and all across Western Australia. Get in touch with us and we will gladly organise our team to come out to your site.
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How much do you charge for your cleaning services?
We do not believe in offering one-fits-all quotes because we recognise that every industrial workspace is different in its own right. Our team will gather enough information about your spaces when you are booking our service, which may be followed by a site visit, especially for first-time clients. We have pricing structure in place, and after considering all the factors that into determining the final price, rest assured that we will give you a very competitive rate.
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Can I book for your industrial cleaning services on short notice?
Yes. We always have a team ready to step in even when our clients do not give much notice. We offer emergency industrial cleaning services and can guarantee our team’s availability, and very quick response times. We are an industrial cleaning partner that you can rely on whenever you need is.
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What is your turnaround time?
As mentioned, no two industrial cleaning projects are ever the same, and that is why we cannot pin-point to a specific turnaround time. However, rest assured that our skilled and experienced team will work as fast as they can to ensure that you experience no downtime. We are no amateurs and know exactly what we are doing, and will get it done in a timely fashion. We also recognise the urgency attached to some services such as hazardous spills cleanups and will not disappoint.
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Are you insured?
WA Sweeping & Scrubbing is fully insured. You can rest assured that you are covered in the event of any accidents that may cause damage to your property, or injury to workers. That said, our crew is always very careful and we always take every precaution there is to avoid any incidents and avoidable accidents.
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What guarantee do I have that I will be satisfied with your services?
We have been in the industrial cleaning business a long time, and in that time, we have worked with many clients, all of whom have been satisfied with the standard and quality of service that we offer. The good news is that you don’t have to simply take our word for it. You can read all the positive reviews and testimonials from clients we have worked with in the past. We will also gladly provide you with references that you can check against.
At WA Sweeping & Scrubbing, we firmly believe in transparency. We will gladly answer any questions you may have and always look forward to being your most trusted industrial cleaning service provider. Do not hesitate to get in touch with us for any further enquiries.